These girls stood behind the cashier and gossiped. While we walked around with our arms full of clothes. We walked to the room in the back, and still no one welcomed us or helped us. Sucks not getting

I gave 5 stars initially and downgraded it due to my less than ideal experience second time there. When I was there 5/26/23, I felt welcome as soon as I entered the store. Ladies were very helpful and

I love Loft. I'm petite and it's hard to find clothes that fits well. Cute outfits all the time. I can always find my size. The customer service is great. They always have deals.