The waiting room is ridiculously small. You have to check in on a console. There are no signs indicating that you check in at the console. There were over 10 people in the small waiting room I had a 1

I had an existing appointment, signed in at the kiosk and within 2 minutes I was taken back. Chantel ( I dont know how to spell it, sorry) was cheerful, organized and extremely good! It is such a joy

Have tried to make appointment online. Went back and forth between Quincy location (impossible to speak to a human for help) and South Weymouth location (also impossible to speak to a human). Website