One star for the sweet tech that helped us, don't remember her name but she has glasses, blue eyes & purple/pinkish hair. Everyone else was so GD rude for no reason. First I set an appointment online,

"Don't bother coming here. The staff are rude and act like they don't want to help. Customer service is awful. If you care about your pet, go somewhere else."

The staff itself are rude. I came in with a stray injured dog, and instead of checking the dog first, the lady began stating fees, like FIRST WHY DONT YOU CHECK THE DOG before talking about any paymen