I have not actually been inside the Best Buy for probably a year, but I was looking for a camera battery. I had to jump through many hoops to finally speak to a human being at the Downers Grove store.

Beware! You call the local store number get a bunch of prompts can't ever get a hold of customer service because waiting on hold for some AI answering machine so we ended up going to some other stores

Summary of Purchase Issue at Best Buy Introduction On March 15th, I visited Best Buy in Downers Grove to pick up Insta 360 X3 batteries I ordered online. While there, I decided to buy a removable lens