I am a first time Avis customer. I selected Avis for the pricing for my current trip. I would hope that they would remedy the situation. There were several issues with check in yet the main ones are a

Signed up months in advance to rent an SUV for a trip. I completed the pre sign in that was texted to me, showed up on the day at my appointed time of 4:00 PM to pick up my SUV, and discovered nobody

The worst Rental experience of my life - My wife and I are in business & spend in the neighborhood of $15K a year on car rentals. This location is awful & is trying to rip me off & will not get back t