Recommend to avoid their Geek Squad service. Technician that arrived had poor level of knowledge and focused on trying to sell me a new tv vice taking diligent steps to fix our tv.

Horrible customer service. I'm actually done with Best Buy . I rather go without . Wait time for hep was unbelievable then the help I finally got was clueless on the product I was interested in .

Located in a semi-sketchy part of North Charleston close to the mall, Best Buy is still hanging on as a staple of "brick and mortar" physical locations. The outside seems normal enough, on par with ou