I understand your trying to push for sales of the membership. But if you ask the customer if they want the membership and they respectfully decline , stop pushing the sale. Gets awkward when you say n

The driver side spin brush was broken and did not scrub. Then there were no clean towels at any of the stations even after walking around searching. The trash cans were full so people were leaving the

TERRIBLE :( the rollers scratch the paint, and even with the mid-priced membership the car doesn't get washed properly. My account has been debited several times per month and overcharged. I disputed