Most definitely wouldn't use them again. Something was wrong with our water heater so we called them out. The plumber they sent had to call Rheem which is the brand of a water heater. They instructed

Quick response time! They were able to remedy the situation with the gas hot water heater.

I had a leak in my slab, which was causing a mess. I contacted B&D in the morning, and they worked me into their schedule. Robert and Ethan showed up as promised, located, and fixed my leak. This was