Got my new couch today!! It's awesome, incredibly comfortable, clean, new, actually better than my mattress I sleep on. Great costumer service and sales people, and scheduling personnel, quick, no pre

I walked into The Ladey store and met a rude young mouthy salesperson who first question to me was "is that real?" I assumed it was about my purse! Tried asking questions she absolutely had no answers

we bought a couch & recliner in 2021 with extended warranty. Received recliner in middle of year. By April 2022 it broke. We have had numerous attempts at repair, none successful. Each time someone co