DO NOT DO NOT DO NOT use their care club - they will overcharge you and turn it over to collections. Even once your account is settled, care club will not take it out of collections and will still say

I paid 160 bucks. then got a 2nd opinion to find out he didn't need the meds. My dog has had diarrhea since I purchased him from pet fair.

They were very courteous and professional. We received a bag of useful goodies on the way out.