They cancelled my appointment, which I found out via text. When I tried to reschedule by text, the bot asked for the same information 3 times. When I called, I got an answering machine. Then I receive

Had an appointment today confirmed multiple times for between 12:00 and 5:00. Sat around all afternoon. No one called, no one showed up. Called the 800 numbed at 5:00 and was told "Oh your appointment

Ken was great! Communicated throughout the process and even stayed late on a Friday to finish my car.