They force you to use self service when you specifically request to be assisted at a counter. Every other shipping location gives you the choice as to whether or not you want to counter assistance or

I went to drop off a package today and was sexually harassed by one of the workers. Two other male workers were also within earshot the whole time and said/did nothing.

Quick shout out to the two employees working the fedex counter on Saturday March 16th. Thank you so much for being so efficient and helpful! I really appreciated it!