Our neighbor received our package that had her address on it and she took it back to FedEx Grass Valley at Springhill Dr. the agent at the desk never scanned the package and took it back to the FedEx

Remy's 'over and beyond ' customer service is the only reason I gave a five star . She is very helpful, kind and efficient . Thank you Remy

Anyone who willingly would use this facility is willing to have their shipment completely messed up. This location refuses to do the job they were hired to do. Frustrating. Very frustrating.