Update: Sep 2nd 2025 - It's been over a year with communication that it will be taken care of and resolved. They sent out their own techs to come out and they agreed that it WAS IN FACT their fault. I

sales agent says one thing but the customer service says another. The service agreement isn't the same as the sale agent says. They are deceitful and dont care about the customer.

trash service. the sales person started at $400/service, which is wild. they finally knocked it down to $89/service -- despite the fact that their website states $79/service. we accepted - I should've