First of all--it's rarely busy. But seriously, the minute you walk in, the employees are already greeting you with a smile like they've been waiting just for you. I love that! They're always quick to

Terrible service. I don't understand why people need to be rude on the phone. Also, why can we no longer order a cake by calling?

This is usually the only Baskin-Robbins I would go to to order the cakes because their cake person is the best. You can either order online or go in person and they are able to assist. As far as the i