Customer service, promptness in answering calls, knowledge and communication of problem solving.

I visited the Pleasant Hill Bank of America branch to request a basic account verification required by CalPERS to process a retirement deposit via ACH. Since I no longer use paper checks--a common shi

I had an appointment this morning to renew a CD. Should have been a quick in and out as I was just changing the term. The banker had me log in on her tablet and then she copied my account number (last