The staff was very sweet and friendly. It was clean. Hopefully, in the future they can switch to hardwood flooring vs carpet…it would feel cleaner. Bathroom was very clean, which is what we care abo..

No lamp shade on the lamp. Reported and unable to provide one. Odor upon entering room Dirty/Moldy grout in tub Broken/non-functional old worn fold out couch Weird step up to bathroom. Not identified

We had a BW gift card that said valid thru 8/3/25 The desk clerk, who was dressed very sloppily, insisted that the date of 8/3/25 meant that it could not be used until 8/3/25. We took a lot of time...