Massage was 5 stars. The service staff was very welcoming. The facilities are not worthy of the brand. One shower-was out of order; a very small dry sauna, one singular steam shower, and very small la

I had an amazing massage with Jamie and the spa area is very relaxing! The provided snack area is clean and well stocked. Guests were mostly quiet or I was alone.

Love coming to Ritz annually. Great spa and very relaxing atmosphere. Massage was very nice and soothing