Really disappointed with my experience at Lorena Luca Spa. I received a promotional email encouraging me to book for October 28th at 2pm, so I did -- or at least I thought I did. Their system somehow

My aesthetician was kind and informative, the facial was great. The front desk staff were a bit flat, straightforward, not at all personable. Check in and check out. Name? What service? Checking in wa

Had an hour massage (best massage I think I've ever had) and had a back facial. Both were amazing. Adam and Katie were awesome, the facility/environment was beautiful, and I will absolutely be coming