I was sent here by T-Mobile to have my front screen on my phone repaired. The gentleman (I'm so sorry I can't remember his name) who fixed my phone was extremely fast. Quoted me an hour and I was out

Typically, I will stay on the phone for 10 minutes and call back. But I was busy with something else. After 30 minutes, I called back and spoke with the person who initially placed me on hold. He stat