My pickup was at 11pm...they close at 11pm. $65 later I finally have a car...a day late and a dollar short.

You know I am coming, just have a car ready. I have nothing else to say, but you want me to write more about this poorly organized operation.

Definitely one of the worst experiences I've had with a rental car service. I pre-paid for my rental but because I didn't have a credit card, and used a debit card, they wouldn't rent it to me even wh