I have been a loyal customer for many years, and LongHorn is usually one of our go-to restaurants. While visiting the Richmond area, we decided to dine here, expecting the same quality and hospitality

Appetizers were good, steak was raw in the middle when I asked for medium well. Service was terrible, waitress was unavailable continuously. She never refilled drinks,or brought replacement napkins. 3

Service was extremely slow Didn't get drinks till almost 40 minutes after we sat Ones order came without a side which they still tried charging for 5 went and 3 of us got our food almost 20 minutes ea