My husband is a LIFETIME DIAMOND member and asked for a complimentary upgrade upon check in for one night. He was told there were no rooms available. When we looked on the website, they had upgrades .

We stayed at this hotel for a conference. I had my service animal with me and had no issues. Until we received our emailed bill with a $250 cleaning fee included in the charges. When I called to find

We enjoyed our stay at the Hilton Waco during two trips over the last two months. Patrick is outstanding and made both our visits special. The staff were friendly and courteous. The Sunday breakfas...