I've been a loyal Best Buy customer for over 25 years and have purchased numerous laptops from them -- including three in just the past two years for myself, my daughter, and my wife. I've always adde

Best Buy has the worst customer service. I needed a tv, I spoke with a rep who said it would be delivered today between 12 and 2. then got a text saying cancelled . I called and they said it was being

Do not go here. Went there to get my phone fixed, simple broken screen with the device still working. Tried to give it to them on Monday and they said I need an appointment to drop the phone off.... C