We checked in at 5:30 pm on a Friday. No one came to check us in for 30 min. Several people waiting. Only one employee was on duty. In his defense, he was on the3rd floor fixing a toilet. Our room was

2 queen suite- opened the door to discover that our room didn’t appear to even be cleaned. Dirty towels left behind, urine underneath the seat of the toilet, dirty dishes in the dishwasher. Lady at th

We were coming to visit Rapid city & do all of the touristy things as a family this June with 2 kiddos. I of course wanted to book a pool so the kids could take breaks from all of the activities. Im..