The technician, Ace was very friendly and on time. However he is young and lacking in the knowledge of a seasoned technician. My issue was the fridge side not cooling. Freezer side was fine. When the

Called for a fridge repair. Was told what was wrong and what parts were needed and the cost of the repair job. Ordered the parts from Samsung under warranty, but Mr. Appliance would not give me a quot

We should have called them sooner! We had a fridge with a fan that would freeze up. My husband defrosted it a couple times, which resolved the issue for a few weeks. We finally called Mr. Appliance. T