Horrible customer service. Rude. Disrespectful. Absolutely ruined mine and my daughter's day. Not acceptable under any circumstances.

Macy's used to be the gold standard. I was shocked today at the absolute disregard for service in the shoe department. One woman sitting in a chair on her phone not engaging anyone on the floor. When

I love this store. Many nice things and not exorbitantly priced! Great shop! I am heading there soon for a couple more items!