Appointment scheduled with Monro call center for a state inspection. I drove 40 minutes to their store only to find out my appointment was not on their schedule and the person that provides that servi

I tried calling customer service and they can't help me, they will put you on hold for the longest I've ever been holding.

Why are you booking appointments if you aren't even open? Can't show up for an 8am appointment? Says a lot about the staff that works there.