Had an appointment on Friday, (oil change) dropped off at 640 am when in at 300 pm wasn't done and guy couldn't even find my stuff. Service guy check the drop off box and key was still there. They sai

I recently worked with Michael Troutman and the team at Nielsen Ford on the purchase of two new Ford Escapes for our fleet, and I could not be more impressed with the experience. Michael located the e

Their service department is god awful. I took my truck back for the 4th time to address the same issue. I had requested a courtesy was since I knew they had a contract with the car was next door - the