Horrible management. I reached out multiple times requesting to resolve an issue via a phone call or face to face. I never received a phone call. I requested multiple times that the manager to call me

I am giving one star, however, they really deserve zero stars. The worst Customer Service I have ever had thanks to the wonderful district manager that has been there only a year and a half.

I told Melissa that I was having neck pain, and that my preferred pressure level was firm. She got in there and went to work! I could tell she was doing exactly what my body needed. I'm so thankful I