Rude staff who rather giggle with each other than actually help customers. I sent a formal complaint to the HQ as well. Shop in other locations. Trust.

A better location since moving out of the actual mall. They are now located across the street at Shops Around Lenox. It's a large store with a good layout. The staff is friendly and helpful (usually-o

First let me say I'm a huge madewell shopper love love love their clothes. I went in today to make a return and Rochelle was soo helpful. I returned a pair of pants that were too big and the size was