Kudos to Sullivan Tire of Peabody for doing a great job of chasing away customers. I came in for an oil change and was told I did not have a choice -- that it must be full synthetic for $165+ even tho

This shop left all 5 lug nuts loose on one tire. Objectively, this is extremely dangerous. Avoid this shop.

As predicted, see the Manager's reply.. Seems like it took a few days to create a story where they did nothing wrong. I'll say it again - stay away from this scam.