I recently reached out to UR when I was searching for a floating basking platform for a diamondback terrapin I was about to adopt. I asked so many questions, first about a floating rock, then about a

We purchased a grotto and we are impressed with the look and strength of this and they delivered it on time

We got the water fall and pond . It looked exactly like the pictures. And it works great. Most importantly was the service . They got back to me immediately and answered all my questions. I love these