Avis, we need to talk. After this week's cross-country trip, I'm left wondering if this is normal service or a one-off disaster. We rented a car from the Avis counter inside Walmart in Leon Springs, T

Currently sitting in the Knoxville, TN airport completely stranded by Avis. My Avis confirmation was for an 11:30pm pick up with my flight info attached. I was at the counter before 11:30pm with no on

After reserving a van for our family vacation, weeks ago, we are still waiting after 3 hours with no concern for us at all. All they say is that they can't find it.