They don't honor their warranty, plain and simple. Keep your sanity and shop elsewhere.

My disabled veteran father, who relies on a wheelchair and sleeps in his lift chair, had his Lazy Boy lift chair break. What followed was a five-month nightmare that showed a complete lack of care and

I have a La-Z-Boy recliner from 1989 that continues to work well and is used daily. Because of this, I bought another recliner several years ago. The mechanism becomes harder and harder to use, needin