Had an appointment. Showed up to the appointment and the Nurse wasn't there. When she showed up, she was rude. Telling me that my online confirmation didn't matter

This is not a walk in clinic. We got here at around 1:40 and the staff was on lunch so we took a seat. We waited for 20 minutes past the time they were supposed to be back just for the doctor to come

I took my mom here last October for her severe cough that has been going on for over a month. She was seen by NP or PA Joanna Pascual. She was very sweet, caring, professional and knowledgeable. She e