Horrible customer service. The lady at the register in the shoe section was supposed to exchange me some uggs online for a different size. Said she needed to put the money on a gift card then proceeds

I have been shopping Dillard's Since they first open Their Customers service is amazing. I love their products and clothing my favorite place to shop.

I usually find a lot of what I am shopping for, however, today no one wanted to help. Two associates working the register. One is ringing and one is bagging the same customer. I asked to have an item