Every time I come here, a staff member treats with attitude. For example, my wife asked for it possible to put more caramel in a sundae since there was barely any. She was then berated by the employee

They forgot my drinks and had me waiting in the drive thru parking spot for 20 mins. Terrible

Worst customer services every there's floating red substance in my sweet tea I tried to call to Inform them & they hung up on me. When I called back they acted like they couldn't hear me.