She was very helpful and nice and did a great job. I'll be going back there when I need their service again

Somewhat of a rude, uninterested in helping me representative I encountered on this day. Hopefully someone else will be there the next time I need service...

Rude employee very unhelpful refuses to open new box to see if she has the cover although she does nit have any customers. Rudeness to a new level because she wants to give me what she wants not what