Received item as gift, I wasn't able to exchange it for correct size because the giver had removed the tags. I have the tags but not attached so I am stuck with an item that I cannot use. you have los

I have a pair of Lands End Chinos that fit well so I ordered another pair in a different color. I was flying to Japan on a Wednesday so I paid 27dollars for express shipping for a promised delivery on

I have shopped at Lands End for many years and actually worked at one of their phone centers in the 90's when my kids were growing up. The rudeness of the staff has gotten progressively worse here ove