Miserable man making drinks! Ordered a luxury hot chocolate and it was cold. Was sat at table on my own in busy cafe so asked a member of staff for a fresh one, 10 minutes later I had to go back to t.

Always enjoy visiting this store as it is all accessible and with free parking. The food hall is brilliant shame there isn't one in my hometown (Caerphilly) can never go wrong the m&s brand to be fair

Food is Marks and Spencer’s but the decor needs a revamp as beginning to look shabby. Does not have the clean sparkle of most M and S cafes.