had 2 dogs to be groomed yesterday. groomer discussed cutting for one dog, not the other. There was no one else there. Figured cutting was discussed and would be applied to both dogs. My one dog was f

Too many animals - even though I made an appointment. Inattention led to my dog getting stressed out in the kennel and getting his jaw stuck trying to chew the kennel. Very traumatic.

Attitudes is what could improve! I've never shopped at PetSmart before and never will again. The cashier as well the "manager" were SO rude. I also had the "added bonus" of having TWO stink bugs in my