Hertz promoted their minivan rental as capable of hauling 6 people and their luggage. Upon arrival at MSP, we discovered they ONLY had a Kia minivan with no room for luggage. We weren't told this at t

I would give them zero stars if I could. I booked a car rental at the Hertz Minneapolis-St. Paul location for my boyfriend, and when he arrived to pick it up, they refused to give him the car despite

Hertz has effectively no customer service. I arrived at Minneapolis-St. Paul Airport around 2:00 a.m. with my five- and eight-year-old children. Hertz signage and repeated text messages told me my car