Not a 5 star hotel with a terrible management. We are obtaining a golden status membership in Lotte and it is the first time we face such a terrible management thanks to Terry Jeon, who provided an ab

Great location with great facilities. High quality of breakfast. There were shopping malls and Sukchon lake park around the hotel so that we could enjoy shopping and strolling. But the shopping mall s

We requested for buckwheat pillow and had a very good sleep. Couldn't find their email address to ask them for them brand! Please let me if you read this review. Entry/re-entry to Lotte World through