What was supposed to be a simple alignment on my 2018 BMW 530i xDrive turned into one of the most stressful and disappointing auto repair experiences I've ever had. I came into the Dobbs in St. Charle

They will never do your service requested on the day its scheduled and they will say every time that its not there fault and that they had 25 or some stupid number cars come through the day before and

Unprofessional and angry. My husband and I experienced the worst customer service from this store. We had an appointment scheduled Friday 9/19 to drop our car off for a few services (scheduled weeks i