Zero stars, Worst customer service experience and Zero stars for plumbing ability, 20+ yrs in business I would expect average to exceptional but in both categories got neither 67 5-star reviews from f

We had a block in our sewer line between our house and the main in the alley. We had been fighting it for some time and finally decided to get some professional help. We worked with Mason from DM Kell

The company was very responsive which I truly appreciated. However, the tech they sent out a) didn't take out a tool, b) had no idea what was wrong with the fireplace c) spent about 30 minutes, most o