This BMW dealership needs help. The service advisors need to be trained on customer expectations, customer correspondence skills, warranty contact time management, ( don't wait till 450pm to call when

Greg Jones was great but no longer there. New service manager made me feel like a number - doesn't have 2 mins to talk to me after 1 1/2 weeks. Also, highway robbery - $1,500 for an upper radiator hos

Agree with others. I love my car, I hate this dealership. Their service is atrocious. My car sat in the back lot for 10 hours for a scheduled oil change and still never got done. i literally had to th