this asian lady informed they had about 3 policies that we were not aware of. it's taken 3 hours so far to get a car and we haven't gotten it yet

My wife and I rented a car from Budget at the Salt Lake City Airport and were absolutely impressed with the service, friendliness and professionalism of Spencer Hann. Spencer explained every detail of

This "Budget" location is an Independent Budget System Licensee, which when making the original reservation, nothing came up to indicate that this location was any different than the corporate Budget