Absolutely horrible experience. I was switching to Verizon on my own line and went in to pick up my phone. The online experience was seamless, but upon arrival I was met with a lack of interest in ass

Zero help. I had a phone to trade in and the man working said I couldn't return it there. Even though this is a Verizon store, and he was very patronizing about giving me this information, as if I sho

The store has poor customer service. It would not take an equipment drop off during opening hours. The excuse was that the system was broken. I was able to drop it off at another Verizon store 10 minu