Apologies go a long way! Trains staff to be courteous, particularly when they a fixing an error

Had to go hear for my Total Knee replacement AND my husband's cataract surgery. The nurses are very tentative & are very nice. They make sure you understand all things and everything that is being dow

The girl at the front desk of the 2nd floor named Stephanie is so rude. She ignores you and she stays being on her phone and enjoys talking to her coworkers while she makes you wait to help you. Very